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Frontier Wiki
Customer Documentation
Server configuration Information
- cpanel servers
- XenServers
- click2learn Includes click2lead/cxiis
- Server Inventory as per racks at 151 Front Street
- Server Inventory at 530 Kipling Avenue
- Nagios Monitoring Server
- Exchange Servers
- Nagios Warnings
- SIP Routing
- Sasktel PPPoE
- PLESK Mail Server
- Remote Access Management
- Noc Stuff
- Frontier Sales Department mini PCs
- SMTP Relay
Voice Documentation
Legacy Voice Systems
- Call Pilot
- Meridian 1 (a.k.a. SL1, a.k.a M1, a.k.a. Option-61)
- Symposium Call Center Server (a.k.a. Contact Center Manager)
- FMG Lavalife Australia 900 Service
Shipping
How to guides
- Juniper Firmware Upgrade
- Smart RG SR505N Firmware Upgrade
- Troubleshooting Cradle point
- Updating Firmware on cradle points
- 3G Failover Testing and Configuration
- Spamguard
- Navigata
- Nagios XI - Details Overview
- Checking for CRC Errors
- Viewing ZFS Filesystems and Information
- How to Install/Setup SecureCRT
- Versent Default Gateway
- CPanel information/check if user is blocked by firewall
- Crystal Glass DHCP LAN subnet mask incorrect
- Bridge Mode Modem to PPPoE
- SRX110 VDSL Upgrade
- Firewall
Storages
- zfs530 Mounted in Corporate rack 536 Kipling Ave
- frnt-824-store-01 mounted at 151 Front street
- NetApp at 151
- NetApp at 530
Call Center Documentation
- Vendor Support #s
- Troubleshooting Equipment
- Bell DSL & Ticket Portal
- Equinix Portal
- Telus Ticket Portal
- Telus Escalate Process
- Bell Aliant Escalation Chart
- Bell Escalation Chart
- Bell Dispatch Access Hours
- Earth Link Escalation Chart
- MegaPath Ticket Portal
- MDNX Portal
- Cash Store Ticket Reporting
- Support-Voice Procedure
- OSPF Alert Escalation Procedure
- How to open a mass ticket
- How to use NOC
- Check Radius File via NOC Website
- How to check Sync/Sync rates on Bell portal
- Verify if a public IP is accessible from outside our network
- Cash Store Ticket Reporting Steps
- Execulink
- Troubleshooting Circuits/Connections
- Log Bot Process
- Colo Access Guide